When receiving a coin transfer from a third party, we wait for a defined number of confirmations on the blockchain before reflecting it on your account for security reasons.
Please refer to the following list to see the number of necessary confirmations for each coin:
Bitcoin: 3
Ethereum: 50
Ethereum Classic: 20,000
Litecoin: 12
Bitcoin Cash: 30
Polkadot: Approval count is not configured. Approval will be given when a validator has given their consent.
Stellar Lumens: 10
Tezos: 30
Basic Attention Token: 50
Caution
- When receiving/sending cryptoassets(coins), the receipt/withdrawals will be reflected on the customer's account only after our confirmation.
- Transactions may be delayed or not executed on our discretion based on company rules, security checks, etc.
- In times of high congestion of the blockchain or big volumes of verifications, transactions may take longer to be reflected on the customer's account. In these cases, a change of number of confirmations may occur.
- To learn how to check the number of confirmations, click here.